Katrina Ryan, Professional All-Rounder | Functional Medicine Practice Manager - Virginia's Apothecare
MBF Member Profile
About Virginia's Apothecare
Offering wellness consultations and herbal medicines, Virginia’s Apothecare's mission
is to enable people to experience optimal health, longevity and well being through diet, exercise, supplementation, hormone balance and genetic expression.
Virginia uses functional testing to assess your health status and monitor your process.
The objective of Virginia’s Apothecare is to treat the underlying cause of disease or ill health to ultimately improve health, vitality and happiness.
About Katrina Ryan
I am a highly adaptable professional all-rounder and experienced Functional Medicine Practice Manager, responsible for ensuring the smooth and efficient operation of a busy holistic health practice behind the scenes. No two days are the same, and I thrive in a role that requires organisation, initiative, problem-solving, attention to detail and the ability to confidently manage competing priorities.
With a university background in Marketing and International Business, combined with qualifications as a Compounding Technician and Certified Nutritional Advisor, I bring a unique combination of business, marketing, operational and functional health knowledge to my role.
My responsibilities span the full operation of the practice, including:
Managing marketing activities, social media and customer communications
Handling customer and patient enquiries via phone, text, email and social media
Coordinating appointments, bookings and reminders
Managing stock ordering, stock rotation and inventory
Liaising with suppliers and industry representatives
Monitoring and analysing business trends to support the growth and efficiency of the practice
Following up missed appointments and ensuring patients are supported throughout their journey
Coordinating the efficient fulfilment and payment of products and services
Preparing and fulfilling compounded nutritional and herbal medicine orders when required
Maintaining accurate electronic patient records, financial records and administrative documentation
Ensuring the workplace remains clean, organised and efficient
Staying up to date with advances in practice management processes and procedures
Maintaining an excellent working knowledge of the products and services offered
Providing a high level of customer service and patient care
Independently maintaining the day-to-day operation of the business when the practitioner is travelling, in appointments or otherwise unavailable
I am essentially the person who keeps everything moving. I anticipate what needs to be done, solve problems before they become bigger issues and ensure that both the patient experience and the business operations run smoothly. My role requires me to move seamlessly between administration, marketing, customer service, stock management, financial processes, practitioner support and hands-on compounding work.
I take pride in being reliable, proactive and resourceful, with the ability to work independently, take ownership and wear many hats while maintaining a high standard across every aspect of the business.
You’re running an established business and your time is your most valuable and most wasted asset
You’ve tried administrative help before and spent more time managing the person than the work
You need someone who operates at your level, not someone you need to train from scratch
You want consistency, not a revolving door, a support partner who knows your business and stays
Contact details
m/ 0461 379 661
